Connecting people with brands
Marketing today has never been so complex, with more channels for communication and content distribution, layered tech stacks to architect, data for everything, competition from everywhere, regulations and algorithms to navigate, acquisition and growth targets to reach, and the list goes on. All important, but what is also true and fundamental is the fact that marketing is about people. People in our teams, people that buy our brands and share our content, people we have yet to connect with.
Creating meaning and value in these connections is what really drives business growth. That takes insightful understanding of people and effective application of brands and marketing systems to connect with people in better and different ways. So if you need some help applying creativity and strategic rigor to your business, looking for someone to lead a marketing transformation or just an interim CMO, let’s chat.
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As the consumer landscape shifts, CMO’s seek to build better emotional connection with consumers and better brand experiences that provide a form of utility meeting a particular need, at a particular time.
This requires a primary shift in methods and often a re-creation of the marketing ‘system’ that CMO’s operate. Which consequently makes life more complex for the CMO.
Successfully conquering this complexity lies in the CMO’s ability to lead a transformed marketing approach.
Part two of the three-part series on the challenge to transform marketing for business growth
by Darren ‘Daz’ McColl, Marketing & Strategy Consultant – TARGAN CONSULTING
Marketing Transformation is the design and optimization of marketing systems to deliver profitable growth. To achieve effective Marketing Transformation, the entire Marketing System must be redesigned and perpetually optimized. And in this instance I’m not suggesting just technology, but the end to end system for marketing from organizational role and approach to customer value (and its measurement).
The capabilities to deliver marketing transformation are diverse and interdependent.
What you also need to appreciate and explore is the application of these capabilities – and no, that isn’t solved by the creation of a PMO. All too often I have seen the creation of a PMO as the panacea for transformative change and while important as a management construct, it doesn’t replace great leadership, culture and the flexibility to evolve on the fly. So please, don’t fall for the trap of trying to project manage yourself into a transformation.
To set perspective, I look at three core dimensions of people application: The capabilities, structure and mindset.
I was recently asked what I thought defines the idea CMO (Chief Marketing Officer) today. Reflecting on the question and response, I started to think that my 'limited' opinion might serve as good guidance for other marketers to consider. I also wonder what you think. #CMO #Marketing #data #intuition #branding #ChiefMarketingOfficer #creative #creativity